By placing an order with us, you agree to the terms and conditions outlined in this policy:

1. ORDER PROCESSING TIME:
• Available stocks are dispatched 1-3 days (excluding weekends and holidays) after payment verification. When your order has been dispatched, we estimate that it will take 1-2 working days to get to you.
• Please note that orders may be subject to delay during peak seasons or due to unforeseen circumstances. We appreciate your understanding in such cases.

2. SHIPPING METHODS AND RATE:
• We offer a flat shipping £5 for all domestic orders within the UK.

3. DOMESTIC AND INTERNATIONAL SHIPPING:
• We only offer domestic shipping option at the moment. Please ensure you select the appropriate shipping destination during check out.

4. DELIVERY TO INCOMPLETE OR INCORRECT ADDRESS:
• Please ensure that your shipping address is complete and accurate during checkout. We are not responsible for lost or delayed packages due to incomplete or incorrect addresses provided by customers.

5. ORDER CHANGES AND CANCELLATION:
• If you need to make changes to your order or cancel it, please contact our customer support team as soon as possible. Once an order has been shipped, it cannot be modified or canceled.

6. SHIPPING DELAYS AND EXCEPTION:
• While we make every effort to deliver your order on time, we are not liable for shipping delays caused by circumstances beyond our control, including natural disasters, customs delays, or other unforeseen events.

7. CONTACT INFORMATION:
• If you have any questions or concerns regarding our shipping policy or your order, please contact our customer support team at [email protected]

We appreciate your trust. We strive to provide you with the best shopping experience possible. Thank you for choosing us for your fashion needs!